Effective Date: May 5, 2025
Website: www.motorevzz.com
Support Email: motorevzz@gmail.com
At Motorevzz, we aim to ensure your complete satisfaction with every purchase. If you are not fully satisfied with your order, please review our return and refund policy below.
Eligibility for Returns
We accept returns under the following conditions:
The product must be unused, unworn, and in its original condition and packaging
The return request must be initiated within 3 days of receiving the product
All original tags and labels must remain attached
Proof of purchase (order number or invoice) must be provided
How to Initiate a Return
To start the return process:
Email us at motorevzz@gmail.com with your order number, reason for return, and a photo of the product.
Once approved, you will be responsible for sending the item back to our return address (provided via email).
You must ship the item within 3 days of receiving your package.
We recommend using a trackable shipping service to ensure safe return.
Refunds
Once we receive and inspect the returned product, we will notify you via email.
If approved, your refund will be processed within 5 working days to your original payment method.
Shipping charges are non-refundable unless the item was damaged or incorrect at the time of delivery.
Non-Returnable Items
Used or worn products
Items returned after the 3-day window
Products damaged due to improper handling after delivery
Need Help?
For any questions about returns or refunds, contact us at:
📧 motorevzz@gmail.com
🌐 www.motorevzz.com